Which restricted lock profiles does Keyzee support?+
35+ profiles across AU, US and EU markets — Lockwood 570/530/001, EVVA EPS, ABLOY Classic, Kaba Penta, Mul-T-Lock, Medeco, ASSA Twin, Schlage C/Primus, BEST A2 SFIC, Corbin Russwin, Sargent LA, Yale Keymark and generic 5/6/7-pin. Each ships with factory depth specs, MACS and blank codes. Custom profiles can be added in Pro.
How does the 30-day free trial work?+
Sign up with an email and password — no credit card. You get full Pro for 30 days, every feature unlocked. After day 30 you can continue on Pro (A$49/mo or A$529/yr) or let the trial end — your data stays safe either way.
What makes Keyzee different from a spreadsheet?+
Spreadsheets can't score TMK candidates, validate pin stacks, catch phantoms or derive construction master keys. Keyzee runs a 4-phase optimiser (landscape, seeding, hill climbing, simulated annealing), checks every shear-line combination, and validates MACS, thin-pin, zero-master and chamber overflow on every pin stack. Systems are graded A–D with actionable warnings.
Can my whole shop use Keyzee on one account?+
Yes — the Team plan covers up to 25 techs in one shared workspace. Owner / Admin / Tech roles control access. Everyone sees the same customers, systems and key registers. Activity log shows exactly who did what and when.
Is Keyzee restricted-keyway compliant?+
Every system exports a Restricted Key System handover record: system ID, keyway platform, authorised signatory list, full key register snapshot with bittings, locksmith licence number and customer acknowledgement with signature block.
Is my customer data safe?+
Yes. Data is encrypted at rest and in transit, backed up daily. Row-level security isolates each team's data — no other Keyzee user can read it, ever. Export or delete your data at any time from Settings.
What's your refund policy on annual?+
30-day money-back guarantee on annual subscriptions. Email sales@keyzee.app within 30 days of payment for a full refund — no questions, no support hoops. Monthly subscriptions can be cancelled any time from Settings → Billing and stop renewing immediately. The 30-day Pro trial means you've already road-tested every feature before you pay anything.